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Here’s the scenario; you have an employee that comes into your office to complain that they submitted a claim for massage therapy a few weeks ago but still have not received their reimbursement cheque.  You scratch your head, because it’s been your experience that the Chambers Plan turns claims around in just a few days.

You ask the employee to do a quick check on their claim to ensure that they followed the Five Best Practices for getting a claim reimbursed quickly.